Christian was great! He explained everything very well and answered all our questions. We feel very confident in his work. He was on time and did an amazing job!
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Hunter did a great job keeping me informed every step of the way about the extensive plumbing job I just completed (replacing old metal pipes) but also on smaller jobs he has done for me. He also found the source of a leak in one of my bathrooms no one else could identify and when working in my basement alerted me to a leak in my heating ducts. He’s incredibly conscientious and professional and just an all around good guy. I can’t imagine using another plumber now.
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Hunter did a great job appraising the job and effectively installing shower fixtures and a toilet in my new bathroom. He also diagnosed a leak in another bathroom sink no that others had failed to grasp.
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Responsive, efficient and so pleasant to work with. I’ve been using Chen Plumbing since 1998 and have recommended them to many others. They have always worked out so well for me.
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Scope of work: Furnish and install a three-quarter Flo by Moen whole house leak detection system. Replaced faucet cartridges and handles for the master bathroom sink. All components were thoroughly tested to ensure proper operation and confirm the no leaks were present. Work was completed to a professional standard and fully verified upon departure.
I returned today to install a new navian tankless. I uninstalled the old one and installed the new tankless. I had to cut back the vents some to make the vents work. I also installed the service ports and gas. I tested the system and system is working properly with no leaks or issues.
Homeowner had a leak from the right hand basket strainer in the kitchen sink as well as a toilet handle that was not operating properly. Homeowner had replaced parts in the tank in the handle in the chain for the flapper just needed a slight adjustment while checking the pressure and water heater found water heater was leaking and the pressure was at 90. found no pressure regulator on the home. Gave homeowner price to replace the basket strainer as well as the water heater and add a pressure regulator in the crawlspace. Homeowner agreed to price replace the basket strainer. Added pressure regulator with new full port ball valve in the crawlspace and installed new 50 gallon natural gas water heater with new expansion tank and pan Tested all replacements with no leaks or failures at time of service. New pressure is slightly above 60 psi.
Arrived at customer complaint was shower cartridge had feeler while we were investigating shower cartridge issue found pressure to be 120 psi inform customer that most important thing would be to replace PRV due to pressure being too high customer approved, Replaced shower valve single handle cartridge, as well as repiped leaking pipe in crawl space , tested everything thoroughly everything is working as intended.
Left various estimates for slab leak
Near house we will find where sewer comes out, attached to good pipe Near house, then run sewer line downhill to city, tap, call inspection before covering up. (Include sidewalk cut and fix back if necessary) (Not responsible for any landscaping repair) From house dug 5 feet to find where line comes out , ran 6 inch pvc to city tap down hill , left exposed for city inspection, passed inspection then covered soil to best of our ability, test line thoroughly to ensure work was functioning properly, work is tested and complete. Did not have to cut city sidewalk.
Customer wanted to quote to replace the sewer line, to get better estimate recommended we ran camera to see that developed length of sewer line, while we camera line, we found root infiltration inform customer and explained to him while we’re here we can unclog line with sewer machine, customer approved. Customer has multiple root infiltrations on sewer line, however, there is also a root infiltration near city tap informed customer that county and/or city may be able to replace section of pipe. It is the customers responsibility to reach out to the city and or county.
For this job, we came out and cleared main drain. Master bathroom drain lines got clogged up again due to incorrect plumbing drain line in crawlspace. That will have to be fixed in order for it to drain.
Customer wanted estimate to install customer supplied garbage disposal and kitchen faucet. Gave customer 2 estimates one with a membership and one without. Customer approved estimate with membership. Installed new garbage disposal and kitchen faucet all customer supplied. Tested all systems, systems are working with no leaks or issues.
For this job, I worked on installing new hose bib.
Just completed a garbage disposal installation for a customer in College Park. The previous unit had completely seized up after 8+ years of service. Customer opted for the InSinkErator Evolution Excel 1HP model with sound insulation. Removed the old unit, thoroughly cleaned the sink flange area, and installed the new mounting assembly with fresh plumber's putty. Connected to existing drain lines with minor modifications for proper alignment. Added a new dedicated GFCI outlet under the sink for safety compliance. Tested the unit thoroughly - running smoothly with no leaks or unusual vibration. Also tightened loose connections on the sink's faucet as a courtesy. Left the area clean and provided customer with operation instructions and maintenance tips. They were very pleased with the quieter operation of the new unit compared to their old one.
Replaced a bathroom sink faucet
Arrived Monday for blockage and to run camera. After running camera found belly in line inside crawlspace. Gave customer estimate to replace sewer in crawlspace due to it being rotted out cast iron. Customer approved estimate. The original plan was to reroute outside but when doing new line outside we are 4 inches lower than old line we were going to tie onto. Customer is having HVAC company rework the duct work in crawlspace. We finished our part and they will work around our work. Rerouted sewer drain in crawlspace/ basement. Tied into existing sewer line. Installed 3 new clean outs throughout the basement. Tested system system is working with no issues or leaks.
Customer had remodeled bathroom and needed the trim on shower fully installed also needed new toilet installed. Gave customer estimate to install toilet and trim kit. Customer approved estimate. Installed new Toto customer supplied toilet, as well as customer provided shower trim kit. Tested all systems and everything is working with no issues. Customer is to have contractor drill into tile and mount spray holder. All work is complete and no leaks upon departure
